At Bella Backpack, we strive to provide high-quality outdoor and travel products. If you are not satisfied with your purchase, please review our return and refund policy below.

1. Return Policy

  • We accept returns only for defective or damaged products.

  • Customers must request a return within 7 days of receiving the order.

  • The item must be unused, in its original packaging, and include all accessories.

  • Returns will be inspected before approval.

2. Return Process

To request a return:

  1. Contact us at [email protected] with your order details and reason for return.

  2. Our team will review your request and provide further instructions.

  3. Once approved, you will need to send the item back to us

3. Non-Returnable Items

  • Products damaged due to misuse or mishandling.

  • Items returned after the 7-day return period.

  • Used or altered products.

For any inquiries, feel free to contact us at [email protected].