1. Introduction

Welcome to Bella Backpack! These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or purchasing from us, you agree to these Terms.

2. Cash on Delivery (COD) Policy

  • We only accept Cash on Delivery (COD) as our payment method.

  • Payment must be made in full at the time of delivery.

  • Failure to pay upon delivery may result in order cancellation and restrictions on future purchases.

3. Order and Delivery

  • Orders are processed on a first-come, first-served basis.

  • Estimated delivery times vary based on location. We are not responsible for delays caused by external factors.

  • Customers must provide accurate shipping details. Incorrect details may lead to order cancellation or delays.

4. Returns and Refunds

  • We accept returns only for defective or damaged products.

  • To request a return, contact us at [email protected] within 7 days of receiving the order.

  • Items must be unused and in their original packaging.

5. Use of Website

  • The content on our website is for informational purposes only.

  • Unauthorized use, reproduction, or distribution of our materials is prohibited.

6. Privacy Policy

  • By using our services, you agree to our Privacy Policy regarding data collection and usage.

7. Limitation of Liability

  • Bella Backpack is not responsible for damages, losses, or delays beyond our control.

  • We are not liable for any misuse of our products.

8. Modifications to Terms

  • We reserve the right to update these Terms at any time. Changes will be posted on our website.

9. Contact Information

For any questions or concerns, reach out to us at [email protected].